Last updated: July 2026
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, service address, and details about the property or vehicle to be serviced. We also collect basic technical data (such as IP address and browser type) when you visit our website.
How We Use Your Information
We use your information to schedule and deliver services, communicate with you about appointments, respond to enquiries, process payments, and — where you have opted in — send promotions and updates.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your personal information. Payment information is processed by Stripe using industry-standard encryption; we do not store full card details on our servers.
Sharing Your Information
We share information only with trusted third-party service providers who help us operate our business — for example, Stripe for payments and email/SMS providers for communications. We do not sell your personal information.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of marketing communications at any time.
Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site. You can control cookies through your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be posted on this page.
Contact
For any privacy questions or requests, contact us at info@totalhomecareusa.com or +1 561-247-4373.